Create your Web Presence
Contact Our Support > Help Desk > Knowledgebase

Search help:

Problems with Brand Authority Download


If you purchased the product "Brand Authority" through my website, the following information should be helpful if there are any common problems.

After purchase you should have been redirected to the product download page.

If you clicked the link on the download page and nothing happens, please issue a support ticket and I'll get that fixed.

If you downloaded the product you'll immediately notice that it's contained in a zip folder.

You'll need an software or app to extract the product from the zip folder.

Most up to date PC's are equipped with an extraction program. However, if your unit does not have one I suggest a popular program such as 7 zip.

You can easily download a free copy at:

I use 7 zip for all my file extractions so it is safe to download and use.

If you downloaded the product and managed to extract the files but cannot read the PDF report or files, you'll need Adobe Reader.

You can download it at:

Other than these common problems, I can't think of anything else that could be interrupting you from enjoying the product. However, if there is anything else, please submit a support ticket here and I'll look into it.

Thank you

Danny from Danko Marketing

Related articles Problems extracting zip files
Article details
Article ID: 1
Category: Brand Authority
Views: 692

« Go back

Powered by Help Desk Software HESK, in partnership with SysAid Technologies

Big Discounts for Domains, Hosting, SSL and more